Privacy Policy

Introduction

This Privacy Policy describes how AXIOMIXX PRIVATE LIMITED and its affiliates (collectively “ AXIOMIXX PRIVATE LIMITED , we, our, us”) collect, use, share, protect, or otherwise process your information/ personal data through our website https://axiomixx.shop/ (hereinafter referred to as Platform). Please note that you may browse certain sections of the Platform without registering with us. We do not offer any products or services under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection-We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. And related information is provided from time to time. Some of the information that we may collect includes, but is not limited to, personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc. all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you choose to provide on our Platform.

This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request that you read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be AXIOMIXX PRIVATE LIMITED seeking any personal data like debit/credit card PIN, net-banking, or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage– We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you with the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event that permission is not provided to us.

Sharing–We value your privacy and share your personal data only where strictly necessary to provide our services, comply with the law, or protect our rights. We do not sell your personal data to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

a) With Essential Service Providers: We share data with trusted, contracted third-party service providers who perform critical functions on our behalf, under strict confidentiality agreements. These include:

Payment Gateways: To securely process your transactions. We do not store your full payment card details.

Logistics and Delivery Partners: To deliver your orders (e.g., name, shipping address, and contact number).

IT and Cloud Hosting Services: For secure data storage and website operation.

b) For Legal and Security Reasons: We may disclose information if required by Indian law, or in the good-faith belief that such action is necessary to:

Comply with a legal obligation or respond to a valid legal process from authorities.

Protect and defend our rights or property.

Prevent fraud, security, or technical issues.

Protect the personal safety of our users or the public.

c) With Your Consent: We will share data with other third parties only when we have your explicit prior consent.

d) Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset, subject to the promises made in this policy.

Security Precautions– We are committed to safeguarding your personal data and implementing stringent, industry-standard security measures—including secure servers with SSL/TLS encryption, strict access controls, and regular system monitoring—to protect against unauthorized access, disclosure, loss, or misuse. While we adhere to these robust protocols, please be aware that the transmission of information over the internet inherently carries risks common to all online platforms. By using our Platform, you acknowledge this aspect of digital communication. Users are also responsible for maintaining the confidentiality of their account login credentials.

Data Deletion and Retention–

You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may, in the event of any pending grievance, claims, pending shipments, or any other services may refuse or delay deletion of the account. Once the account is deleted, you will lose access to it. In accordance with the Digital Personal Data Protection Act, 2023, and the draft Digital Personal Data Protection Rules, 2025, we retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. For e-commerce entities, personal data may be retained for up to three years from the date you last interacted with our platform, after which it will be deleted unless retention is necessary for compliance with law, prevention of fraud, or other legitimate purposes. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

Your Rights– You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent– By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw the consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line of your communication. We may verify such requests before acting on them. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

Grievance Officer

Name of the Office: AXIOMIXX PRIVATE LIMITED

Designation: Balakrishna Laxman (DIN)

Name and Address of the Company: AXIOMIXX PRIVATE LIMITED ,30 Kaushambi Sidhart Niketan, Kaushambi Sahibabad Ghaziabad Ghaziabad Uttar Pradesh 201010

Email:axiomixx4@gmail.com

Phone: Time: Monday – Friday(9:00 – 18:00)